Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Development Processes Group’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term DPG ltd or DPG or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 3rd Floor, Ashley Road, Altrincham, Cheshire, United Kingdom, WA14 2DT and its address for service as 7 West Nile Street, Glasgow, G1 2PR. Our company registration number is 2708805. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Interest-free payment plans*

Finance plans from DPG are authorised and regulated by the Financial Conduct Authority. Payment plans are interest-free and available from 12 to 30 months dependent on the qualification. Plans must be secured with a deposit and have recurring monthly payments set up.

Guaranteed Pass or your money back offer

DPG offer guaranteed pass or your money back on all pre-2021 CIPD qualifications (correct as of 1st November 2020)

To qualify for this guarantee there are only 2 simple conditions that you need to meet:

  1. You must attend all workshops or webinars that are mandatory elements of the programme.
  2. You must submit all your assignments on time

Providing these 2 conditions are met and you do not successfully pass your qualification within the maximum time allowed by the CIPD your programme fees will be refunded in full.

Price Match Guarantee

DPG’s Price Match Guarantee offer applies to all full CIPD Certificates or Diplomas. DPG guarantee to match the price offered for any like-for-like course. To qualify for this offer you need to provide written proof of a genuine quotation from another CIPD provider. This offer is available to new bookings only.

Refer Friend Terms & Conditions 1 April 2019 Onwards

Any customer, or previous customer, of DPG who recommends a friend or colleague to DPG will receive a £100 Gift Voucher. This will only be honoured once the person they have referred books and pays for a place on any CIPD Certificate or Diploma programme with DPG, after the 14 day cooling off period. The person being recommended will also receive £100 off the cost of their course.

The person being referred:

  • Must be a new customer to DPG and not already enrolled on a programme
  • Must pay for their programme in full to qualify for the free gifts
  • Must sign up to a programme within 3 months of being referred

Up to 25% off all CIPD qualifications June 2022

For bookings made between 1st June and 30th June 2022 DPG will apply up to a 25% Discount to the 2022 RRP of CIPD Qualifications. This offer is available to new or returning customers in the UK. Promotion is available with 0% credit options. Credit terms from 12 to 30 Months.

The above terms and conditions relate to our current active incentives and promotions.

* Terms & Conditions apply. 

* DPG is authorised by the FCA to issue regulated payment plans. Reference number: 711884.