What Makes a Good Manager?

All too often, people are promoted on the basis of technical competence – ie. because they are good at doing their job.

Giving Feedback

The ability to give good, constructive feedback is one of the most important skills a manager can have.

Why Should Your Business Encourage Inclusive Leaders?

Command and control is a leadership style that we all recognise but one that is increasingly outdated.

Measuring Management Competence

Measuring management competencies has benefits for individuals, line managers and organisations. The obvious benefit for all parties is the improvement in performance but there are other benefits as well.

Are Managers Born or Made?

This question has been around forever but as the environment in which managers operate becomes increasingly more immediate and more complex.